Our 2016 Annual Report features our work in 24 countries, with 52 cases. This annual report includes the story of impacted communities in Cambodia, where a company in dialogue with local communities...

Our 2015 Annual Report features a full update on CAO's activities over the 2015 fiscal year, including reflections on trends from 15 years of CAO cases. During the 2015 fiscal year, CAO continued to...

Our 2014 Annual Report features the continued growth in CAO's work. It provides an overview of notable outcomes delivered in FY14, including efforts made to strengthen the dispute resolution capacity...

Our 2013 Annual Report features the continued and steady increase in the number of complaints received, with a 30 percent increase in the cases handled in the last twelve months alone. CAO's Annual...

Our 2012 Annual Report features an overview of CAO's work in the busiest year for the office since it was established in 1999. CAO consistently experienced an increase in requests for its services and...

Our 2011 Annual Report introduces the second decade of CAO's operations. The office experimented a surge in the number of complaints filed and requests for the CAO’s dispute resolution and compliance...